This section describes the roles of different parties involved in development of the Commission for Case Manager Certification’s CMBOK®, as well as how the Commission selected them. See the Biographies section for more information on individuals who contributed to the knowledge content.
Knowledge Editor, Dr. Hussein Tahan, DNSc, RN
The Knowledge Editor provided oversight, review, and quality control of the completeness, accuracy, and validity of the knowledge content of the product throughout the development of the CMBOK product. The Commission followed a rigorous recruitment and proposal process to vet the candidates and select Tahan.
Tahan worked closely with the new product development task force, the writers and copy editors, information designers, and the product development consultants to verify that the content reflects the high standards of rigor and professional standards that case managers need and expect from the Commission. Tahan continues to provide that guidance as the Commission expands the depth and breadth of content to meet even more needs of the case managers.
Subject Matter Experts (SMEs) are professional case managers who have direct experience in case management and provide expertise and specialized knowledge in particular areas of case management. They contributed to creating the case management framework as well as the written knowledge content. The Commission sought out SMEs with different perspectives and experiences in case management so that the CMBOK would reflect the knowledge needed across different case management settings.
The SMEs’ range of experience and diversity includes several SMEs with more than 20 years of experience in case management as well as one young case manager recruited to reflect the voice of the future.
SME Contributors by Role
|Case Management Framework||Knowledge Contributors||Writing Team||Peer Reviewers|
Knowledge Editor – Hussein Tahan
|Practice Settings||Professional Education & Credentials||Geographic Regions|
Bachelor of Science in Nursing (BSN)
The Commission recruited eight SMEs to help construct the case management knowledge framework. This SME panel provided an overall understanding and perspective of case management practice which was applied in the development of the knowledge framework. The SMEs constructed the framework during an intensive work session, held on October 23-25, 2009. The framework formed the basis for the knowledge content available in the CMBOK, including a nine-phase comprehensive case management process and seven essential knowledge domains.
SMEs also provided knowledge and content validation during the writing process. They were recruited to provide guidance and input into the content and advised on what experience and knowledge should be reflected in the written content. Most have participated for more than a year to contribute their knowledge to the CMBOK.
Under the strong leadership of the knowledge editor, the writing team converted a conceptual case management framework into detailed and extensive written knowledge. The writing team consisted of professional writers, expert writers, copy editors and expert case managers who also are writers. The professional writers interviewed SMEs, conducted literature research on the topics, and prepared the written content.
Expert writers brought their own case management expertise to their writing and supported their work with references from the literature and the knowledge of other case managers. They worked closely with the knowledge editor to create written content that is comprehensive and reflects the different needs and settings of case managers.
The copy editors helped guide and oversee the writing process, including establishing and enforcing consistent styles, editing to provide clarity and consistency in writing styles, and preparing the content for delivery on the web.
The reviewers read the content to provide an outside and objective perspective, act in a quality assurance role, check for completeness, and reflect the voices of different practice settings and professional disciplines.
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