Contributors

This section describes the roles of different parties involved in development of the Commission for Case Manager Certification’s CMBOK®, as well as how the Commission selected them. See the Biographies section for more information on individuals who contributed to the knowledge content.

Knowledge Editor, Dr. Hussein Tahan, DNSc, RN

The Knowledge Editor provided oversight, review, and quality control of the completeness, accuracy, and validity of the knowledge content of the product throughout the development of the CMBOK product. The Commission followed a rigorous recruitment and proposal process to vet the candidates and select Tahan.

Tahan worked closely with the new product development task force, the writers and copy editors, information designers, and the product development consultants to verify that the content reflects the high standards of rigor and professional standards that case managers need and expect from the Commission. Tahan continues to provide that guidance as the Commission expands the depth and breadth of content to meet even more needs of the case managers.

Subject Matter Experts (SMEs)

Subject Matter Experts (SMEs) are professional case managers who have direct experience in case management and provide expertise and specialized knowledge in particular areas of case management. They contributed to creating the case management framework as well as the written knowledge content. The Commission sought out SMEs with different perspectives and experiences in case management so that the CMBOK would reflect the knowledge needed across different case management settings.

The SMEs’ range of experience and diversity includes several SMEs with more than 20 years of experience in case management as well as one young case manager recruited to reflect the voice of the future.


SME Contributors by Role
Case Management Framework Knowledge Contributors   Writing Team Peer Reviewers 

 Hussein Tahan, DNSc, RN

Darlene Commons, RN, CCM, CDMS

Katie Fabbro, MA

Connie McKenzie, RN, CMC

Mary Olsen, BSM, PHN, MSW, CCM

Laurie Russell, MS, RN, CCM, GCM

Sylvia R. Titchenal, RN, MBA, HIA, ACM

Monika White, PhD, MSW

 Linda Chalmers, BSN, RN, CCM, WCLA

Kathy Craig, MS, RN, CCM

Darlene Commons, RN, CCM, CDMS

Paula Dromi, Ph. D., LCSW

Katie Fabbro, MA

Connie McKenzie, RN, CMC

Laurie Russell, MS, RN, CCM, GCM

Sylvia R. Titchenal, RN, MBA, HIA, ACM

 Nita Beck, M.S.

Jacqueline J. Birmingham, RN, BSN, MS, CMAC

Linda Chalmers, BSN, RN, CCM, WCLA

Kathy Craig, MS, RN, CCM

Paula Dromi, PhD., LCSW

Barbara Fuchs, RN, BSN, MS, CCMEP, CPHQ, FNAHQ

Sarah Fister-Gale

Katherine Johnson

Nancy Nehmer

Dr. Joan Nelson, DNP, RN, MSN

Laura Sether

 Linda Chalmers, BSN, RN, CCM, WCLA

Paula Dromi, PhD., LCSW

Barbara Johansson, RN, BSN, CCM, CPUM

Michael Garrett, MS, CCM, CVE, NCP

Knowledge Editor – Hussein Tahan


SME Experience
Practice Settings Professional Education & Credentials Geographic Regions  

Academic
Acute Care/Hospital
Consulting
Disease Management
Geriatric Care
Health Administration
Military Healthcare
Private Practice Reimbursement
Research
State/Government Administration
Third Party Provider
Workers Compensation 

 Bachelor of Science in Nursing (BSN)
Certified Case Manager (CCM)
Certified Critical Care Nurse (CCRN)
Certified Rehabilitation Counselor (CRC)
Doctor of Nursing Science (DNSc)
Doctorate of Philosophy (PhD)
Master of Business Administration (MBA)
Master of Science (MS)
Master of Social Work (MSW)
Public Health Nurse (PHN)
Registered Nurse (RN)

California
Colorado
Florida
Illinois
Indiana
Maryland
Pennsylvania

Contributors to the Case Management Framework

The Commission recruited eight SMEs to help construct the case management knowledge framework. This SME panel provided an overall understanding and perspective of case management practice which was applied in the development of the knowledge framework. The SMEs constructed the framework during an intensive work session, held on October 23-25, 2009. The framework formed the basis for the knowledge content available in the CMBOK, including a nine-phase comprehensive case management process and seven essential knowledge domains.

Knowledge Contributors

SMEs also provided knowledge and content validation during the writing process. They were recruited to provide guidance and input into the content and advised on what experience and knowledge should be reflected in the written content. Most have participated for more than a year to contribute their knowledge to the CMBOK.

Writing Team

Under the strong leadership of the knowledge editor, the writing team converted a conceptual case management framework into detailed and extensive written knowledge. The writing team consisted of professional writers, expert writers, copy editors and expert case managers who also are writers. The professional writers interviewed SMEs, conducted literature research on the topics, and prepared the written content.

Expert writers brought their own case management expertise to their writing and supported their work with references from the literature and the knowledge of other case managers. They worked closely with the knowledge editor to create written content that is comprehensive and reflects the different needs and settings of case managers.

The copy editors helped guide and oversee the writing process, including establishing and enforcing consistent styles, editing to provide clarity and consistency in writing styles, and preparing the content for delivery on the web.

Peer Reviewers

The reviewers read the content to provide an outside and objective perspective, act in a quality assurance role, check for completeness, and reflect the voices of different practice settings and professional disciplines.

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